Kenmore Family Medicine – COVID-19 UPDATE

At Kenmore Family Medicine the safety and well-being of our patients & staff is our highest priority.

The Coronavirus situation is rapidly changing and we are keeping current with CDC and Erie County Department of Health recommendations on a daily basis.

At this time we are closing our office for all routine visits and physicals. We will have a limited staff to address urgent non-respiratory related appointments. Please consider using our online portal for E-Visits that are available. It is an easy way to communicate with the providers.

We are thoroughly cleaning and disinfecting every exam room and all surfaces between every patient.

For your safety, as well as that of other patients and staff, if you

• Have traveled internationally in the last month
• Have been in close contact with anyone with coronavirus infection
• are experiencing fever, cough, runny nose, sore throat or shortness of breath, we ask that you observe the following guidelines:

Remain at home and limit contact other individuals, including family members. Contact us immediately by telephone at 716.875 6700, or send a secure message or request an e-visit in your patient portal to discuss the best course of treatment for your symptoms.

If you have a routine scheduled appointment for any other health related matter, and are experiencing the above symptoms, you should similarly remain at home and limit contact with other individuals including family members. Contact us immediately by telephone at 716.875 6700 to cancel your appointment and send a secure message to your provider for an alternative treatment plan. An e-visit may be an option for you based on the advice of your provider.

We are unable to perform testing for coronavirus in our office, but testing is rapidly becoming more available by the Erie County Health Department.  If you are worried about coronavirus DO NOT COME TO THE OFFICE!  If you call us we may be able to arrange for a test.

We thank you for your understanding and cooperation during this time.

Please follow our Facebook page, and refer back here, to our website for new updates as we receive them.

For a full list of symptoms and guidelines from the Department of Health, please visit this page.